Customer Login | Ph:888.749.5550
Aladtec Logo

Thursday, September 28, 2017

Seeing black pixels in Chrome? Here’s how to fix it...

If you recently started noticing black pixels when using Chrome - here's a remedy to try...


ChromeError.png
A new version of Google Chrome (61.0.3163.100) was released on Thursday, September 21, 2017. For some users, this may have resulted in black pixels displaying while scrolling or hovering. To prevent this from happening, turn off “hardware acceleration” in Chrome. Turning “hardware acceleration” off should not affect any process negatively and will resolve this issue. To turn off “hardware acceleration,” follow the steps below.


Step 1 - Open Chrome settings.

Chrome-Hardware-Acceleration-1.gif

Step 2 - Scroll down and open the Advanced settings.

Chrome-Hardware-Acceleration-2.gif


Step 3 - Continue to scroll down further and disable hardware acceleration.

Chrome-Hardware-Acceleration-3.gif

Step 4 - After disabling hardware acceleration you will need to relaunch your browser. Make sure to save any important work or progress before you relaunch it - just in case.


As always - if you have any questions about your Aladtec system, or if we can be of further help in any way - please give us a call at 888-749-5550.

No comments:

Post a Comment